Monthly Account Maintenance

This article applies to Valet Manager Accounts Receivable Platform customers.

Every day 30 minutes after end of day in garage, the monthly account maintenance process runs.

1. Any INACTIVE accounts with a current balance >$0.00 are reactivated (account status set to ACTIVE).
2. Any TEMPORARY accounts with an End Date that has already passed are deactivated (account status set to INACTIVE).
3. Any SUSPENDED accounts with a Suspension End Date that has already passed are reactivated (account status set to ACTIVE).
4. Any Vehicles with an End Date that has already passed are deactivated (Vehicle moved to Vehicle History).
5. Any ACTIVE permits with an End Date that has already passed are deactivated (permit status set to INACTIVE).
6. Any TEMPORARY permits with an End Date that has already passed are deactivated (permit status set to INACTIVE).
7. Any SUSPENDED permits with a Suspension End Date that has already passed are reactivated (permit status set to ACTIVE).
8. All ACTIVE, SUSPENDED, or TEMPORARY permits in any INACTIVE accounts are deactivated (permit status set to INACTIVE).
9. All INACTIVE permits with an end date in the future have their end date updated to the current timestamp.
10. All accounts with only INACTIVE permits and an account balance of $0.00 are deactivated (account status set to INACTIVE).

How should you manage your accounts the "VM Way"?

• Don't manually deactivate accounts or permits.  Set the permit end date (even if it is in the past).  This will immediately block the use of the car in the garage.  The nightly account maintenance process will deactivate the permit and account automatically as appropriate.
• Create new accounts in the back office using the Monthly-> Sign Up tool.  This will create standard parking accounts in a very simple, user-friendly manner.