How to change the status (e.g: Inactive, Suspend, etc.) of a permit?

Step 1: Click on Monthly >> Accounts from the left side menu of the screen

Step 2: Click on the Monthly Customer Account 

Step 3: Click on the Permit you need to Edit

Step 4: Click on Edit Permit

Step 5: Change the Permit Status as needed in the dropdown.

Note: assign the Permit status depending on each case. For example:

• Inactive
• Suspended: If the customer provides the period time of suspension, please enter the suspension Start and End Date. By providing the end date the system will automatically resume billing post the End Date.

Step 6: Click on Save Changes at the bottom of the page