How to transfer a balance or credit to another account in the back office?

Step 1: Click on Monthly >> Accounts from the left side menu of the screen

Step 2: Click on the Monthly Customer Account 

Step 3: Click on the Billing Tab >> Billing

Step 4: Click on Transfer to

Step 5: On the Transfer view, select Account, Amount, Transfer Type (Credit or Payment) and Notes 

Step 6: Click on Transfer

Step 7: The transfer will be created in the Billing tab with all the information